There is a short list of things that I am really, really good at:
- Parallel parking
- Hiring good people and seeing their talents
- Play with kids
Can’t cook for the life of me and would happily survive on bread for the rest of my life. Luckily my kids are getting nutritious and varying meals from both their father and our excellent nanny.
Delegation is one of those things that are usually hailed as a cornerstone of good leadership. People are usually not keen on micromanagement, and universally we hate when someone stands over our shoulder checking our work. As an entrepreneur in a startup, this is a challenging one. Coming from a background where there is just you, and your brilliant idea, all by your very self, getting to where you have to let other people into that sacred relationship is tough!
Delegating certain aspects of that startup is even harder. Few entrepreneurs I know think they are the expert on every little bits of running a company, but there is a lot of comfort in knowing
- a) It has been done
- b) Knowing HOW it was done
It is not that we mistrust others, not at all. It is simply an emotional aspect of growth. Sort of like when your child thinks another mummy “is really cool” and “can even do the splits!” You think it is great that your daughter has another grown up role model, at the same time as your heart secretly bleed a little and you spend the next month stretching on the bedroom floor before you tear a muscle and decide that you can be cool in other ways.
Back to delegation.
What people rarely mention is that delegation travels with two unwanted cousins:
“Risk” and “Cost”.
Risk, because when you start letting go of control, there is a couple of things that have to happen before. You have to establish an understanding of Purpose, Vision, Ethics and Values. Otherwise your carefully created baby may be taking off in a direction that you didn’t intend. Or worse, someone you delegate to may do something that is unethical or even criminal.
And then there is Cost.
The perception is often that as a business owner you have a fat salary, a fancy car and always fly business class. I am sure that is true for some, but most of us actually surviving on peanuts, foregoing shopping and flying economy to Santiago Chile with an 8 hour stopover in Miami Airport to save money is more accurate, cash is a highly guarded asset. So to delegate, one has to have someone to delegate TO. Cost. And that someone needs training. Cost. And that someone must be allowed to learn and make mistakes. Cost. (Sometimes high.)
So the big question: is it worth it? Don’t know, but it is necessary.
Just make sure you do the prework well, and have a plan for contingency when it doesn’t work they way you hoped.
And Arnica works like a charm btw.