The team around me is used to my objective, non biased, unemotional drive for constant improvement, but I was reminded today that not everyone can handle that kind of feedback.
We have to untrain people as they join us. Here you don’t get criticised. Here, we all just strive for better.
I say what I mean.
When I say “the outcome was poor”, I mean exactly that. It means we can improve, do something better, and that we have learned a lesson. Nothing else.
I remember the days when I worked in a different team, and a comment like that was an attack on the team or the individual. It is so easy to forget that most people still work in that type of environment. (I remember how exhausting it was.)
It isn’t feedback.
I take time to give feedback. I think, digest, review, challenge and form constructive feedback aimed at increasing confidence while improving performance (or perception, but that’s for another day. Remind me I should talk about that too.). I don’t lash out on emotional detours in the middle of a working day. But of course, today, that’s how my comment was perceived, and I need to fix that. I certainly cannot put the responsibility of knowing me and understanding how I communicate on the recipient. That would be hugely unfair.
It isn’t personal.
Just a little bit…in the GOOD way. I consider my team members partners, and we work together, side by side. In my view, we have the same goal, and we work equally hard to get there. I am much more focused on the end goal, and I have no time for internal competition. So when I push for better output, it is me objectively pushing for improvement. from ALL of us, including me.
And I will never stop. Sorry 🙂