All posts by Angela Spang

Swedish born entrepreneur and business leader with an exceptional talent to form strong and winning teams.

Who goes there? Your Twitter followers?!

Twitter followers come and go for me. Sort of like tide.
I am competitive, so I like the ups, and I am trying hard not to take the downs personally. After all, it is not a goal in itself for me to have followers on my twitter or blog. I sell nothing, want you to sign up for nothing and basically have no interest in your money at all.

I am however keen on helping. Sometimes, only sometimes, I have felt that amazing feeling you get when you see something click for someone. They just saw things in a different way, from another angle, and it made them better. If I can do that, I am happy. But I digress.

audience following why

Point is: do you know who your followers are and why they are following you? Perhaps that question is worth a thought not just for twitter, but for real life as well. And then….how can you help them?

Remember that movie “Pay It Forward”? Call me naive, but that’s what I am doing.  What do you think? Am I just a bit too blue eyed?

 

 

7 words I NEVER allow in customer communications

  1. unfortunately
  2. couldn’t
  3. fault
  4. delayed
  5. unless
  6. cost
  7. maybe

it is important to me that we are clear, positive, solution oriented and customer focused, and that we give our customers a reliable impression. Negative or weak words are not supporting that mantra, so I constantly work for them to be replaced by deliberately “positively charged” words instead.

Related: Grow people, grow business

If you review text, take a moment to reflect on how it left you feeling. What words stand out, which ones do you remember? Are they positive or negative?

How about this text? Which is the most emotionally loaded word for you?  Comment below and share your view — I am curious!

 

 

Packing bags, moving to Ireland?

The CEO of an award winning Medical Device company is considering expanding to Ireland or Germany after the EU referendum

Angela Spang, CEO of medical device provider JUNE MEDICAL, is contemplating a move from London to somewhere else in Europe following Britain’s decision to leave the EU.

Spang is concerned that Brexit will make it harder for her to obtain innovative products from across the continent for her company. Fast paced and award winning JUNE MEDICAL has already grown over 100% since it was founded in 2013.

“There is a huge demand for high-quality medical device and any advantage a company has in accessing innovative products is a huge factor,” she told XXXX. “Mutual recognition for regulatory approval provided access to European wide launches — this is a powerful engine for growth that may now be removed.”

Access to European funding and access to European markets for her own new products will also influence Spang’s decision, she said.

Potential new office locations for JUNE MEDICAL include Ireland and Germany but the company won’t be making any hasty decisions. “We’re monitoring what impact this has over the next 1-2 quarters. If we see a big change in the availability of products or dramatically changed terms, then we will consider alternative geography for investment and growth.

She added: “It doesn’t change our current commitment to the UK, but could change our growth plans significantly.”

Introvert broadcasted to 365 million households

So I’m an introvert. One of those who, if invited to a party will come up with a list of reasons why I can’t come, even though I do like you and your friends a lot. It is just that to me, meeting new people takes a lot of energy.

It doesn’t mean I don’t like people. Quite the opposite; I find humans absolutely fascinating, and I spend hours every day thinking about why we do what we do, how we can do it better and how we are motivated. Perhaps it is because I invest a lot in the relationships I have, and more fleeting interactions are not for me.

Related: Swedish leadership — like ABBA?!

Two weeks I was asked to do a live TV interview, on a show that is broadcasted to 365 million households. Funnily enough, that is an event that really makes me excited! Put me in a car with someone I hardly know and I will try to climb out after 5 minutes, but live TV!? I’d love to!

Of course I was a bit nervous, those famous butterflies had a little race just before we went on air, but overall? Calm as a pot of soured milk. (Swedish expression)image

I would do it again if I could!

 

When Idea Meet Market, Magic Happens

I frequently meet people who, wbig eyeshen finding out I have three companies, widen their eyes slightly. I have learned that it usually means one of three things:

  1. You think I am a workaholic
  2. You want one too
  3. You think I am really rich

I am going to leave 1 and 3 out. Neither is true. More on that later (that is a different post entirely). Continue reading When Idea Meet Market, Magic Happens

IKEA or ABBA — what’s Swedish leadership style?

Apparently Swedish leadership is a science in itself.

Is there anything called Swedish leadership? Methods and approaches differ between countries and cultures, but is there some traits that are more common?

The science project “Swedish leadership challenges from a global perspective” was started 2013, and the purpose is to try to define Swedish leadership.

According to some, Swedish leadership is democratic, with delegation and trust as central themes. Perhaps some of that comes from the Swedish employment legislation where for example one cannot get fired simply for stating different opinions or bring forward other ways of doing things. It is certainly not an option in all countries to openly question managers and leaders, and hierarchy plays a vital role in many cultures. The team approach in Sweden very much puts the boss at the same levels as everyone else, and leadership is adapted accordingly.

Personal traits in successful leaders

There is plenty of evidence for what personal traits makes up the successful leader: passion, self insight, drive, team spirit, clarity, involvement and courage are not in any way unique for the Swedish leadership — it unites leaders from all over the world.

Us swedes do seem good at (even known for?) heavily involving others in the decision making process. We like consensus, sometimes so much we delay making the decision. Involving everyone is great in theory, but it is a time insuring process. It also potentially brings an aura of uncertainty to the team if they’re not used to this consultative leadership style; “Doesn’t she know what to do?!”

It may also come across as less assertive, and sometimes this may be perceived as weakness. However, it usually doesn’t take long for people to realise that just because I want to know what you think, I don’t lack an opinion of my own.

Lack of ego?

Stefan Tengblad is a professor of Economy and does research on the topic “The Swedish leadership style”. According to Tengblad the Swedish leadership style has two corner stones: inclusiveness and lack of individual prestige. Research has shown that this increase companies competitiveness and creates better profitability as team members productivity, effectiveness and quality of work increase.

This makes for lively debate with a team that is more focused on finding a great solution that everyone can agree on, than having a “winner” of the debate. For me and my teams, this have sometimes been what takes the teams I’ve led from “Good” to “Outstanding”. The freedom of being open to share thoughts and ideas makes for a stimulating work environment, where people use their voices to start conversations, not finish them.

Many successful leaders from the small country in the north

Sweden has presented many successful leaders through the years. A couple of names who are usually mentioned are Trade Commissioner Cecilia Malmström who occupies a powerful position in the apparatus of the EU, Ingvar Kamprad, Swedish entrepreneur and founder of IKEA and more recently singer Zara Larsson who has turned millions of young girls into a united group of strong females who stand up for themselves.

I will ask my team how they would describe my leadership. I am curious to know if they will say any of these things.

To be continued.

Mr Cameron, don’t take your ball home

imageDear Mr PM,

as a leader you state your opinions, share your reasons and fight for what you believe in. As a leader of this country, this is the time to honour the decision the people have made, and despite that being different from what you wanted, it is still your country.
When playing in a team, no matter if the strategy is different than what you proposed, you play your part. Different viewpoints are great, and you don’t take your ball and go home if your strategy doesn’t win. You play your part as well as you can, with the team that you’ve got.